Supporting FEMA's disaster-assistance mission, the full-time Contact Center Agent will serve as a direct point of contact for individuals and businesses affected by disasters, providing registration support and accurate information while working remotely in a surge-driven, temporary role. Key responsibilities Serve as a direct point of contact for individuals registering for federal disaster assistance and provide necessary information and referrals Conduct scripted interviews and accurately enter caller information into FEMA's database while maintaining call quality standards Attend pre-shift briefings and meet established average handle time standards for various call types Required qualifications Must be a U.S. citizen or legal permanent resident and at least 18 years old Prior customer service or public-facing support experience in a high-volume environment is preferred Proficiency in Microsoft Windows and ability to navigate multiple applications simultaneously High school diploma, GED, or equivalent required Bilingual proficiency in English and Spanish is preferred
...you matter.A Brief OverviewPerforms a variety of clinical laboratory tests, procedures and related duties. Utilizes scientific principles... ..., or Work Experience:* Associate's Transcript showing Medical Laboratory Technology degree or* Technical Certificate Transcript...
...career in a supportive and professional environment. Job Description Job Summary We are seeking a reliable and organized Office Clerk to support daily office operations and administrative activities. This role is ideal for someone who enjoys staying organized,...
...Power the Projects That Shape a City At Mark One Electric, we dont just build electrical systemswe power the future of Kansas City. As one of the region... ...Were looking for an experienced Electrical Project Manager to lead large-scale commercial construction projects...
...required Certifications: BLS, ACLS Description: We are seeking a registered nurse for an interventional radiology position. This is a weekend position. The shift is 7 AM to 7 PM on Friday, Saturday, and Sunday. The role includes on-call responsibilities every Saturday...
Description: Commercial Roofing Estimator - Service Estimator Corporate Lebanon, TN Description We are currently seeking to hire several positions with our company. Our 6 core values are Accountable, Hungry, Humble, Customer-Focused, Innovative, and Smart....