Job Description

Job Summary:

The Office Clerk supports daily administrative operations by performing clerical tasks, maintaining records, and assisting with customer and internal service needs. This role helps ensure accurate documentation, efficient workflow, and professional customer interactions. The Office Clerk supports functions such as registration, filing, data entry, and general office coordination to maintain smooth office operations.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Performs clerical tasks including filing, scanning, copying, and document organization.
• Enters and updates information accurately in office systems and tracking tools.
• Assists with customer service by answering routine questions and directing inquiries appropriately.
• Maintains organized office records, files, and documentation in accordance with procedures.
• Supports registration, title, billing, or administrative workflows as assigned.
• Prepares paperwork and documentation for processing and distribution.
• Assists with internal communication and coordination between office and operations teams.
• Supports mail handling, document distribution, and office supply organization.
• Maintains confidentiality and professionalism when handling customer and business information.
• Performs other duties as assigned.

Requirements

Required Skills/Abilities:

• Demonstrates strong organizational and clerical skills.
• Communicates clearly and professionally with customers and coworkers.
• Applies strong attention to detail and accuracy in data entry and document handling.
• Demonstrates ability to manage multiple routine tasks efficiently.
• Works effectively in a team-based, customer-facing environment.
• Demonstrates reliability, punctuality, and accountability.
• Maintains professionalism and confidentiality.
• Uses Microsoft Office tools (Outlook, Excel, Word) proficiently.

Education and Experience:

• High school diploma or equivalent required.
• At least one 1 year of experience in clerical, administrative, or office support roles preferred.
• Experience in auctions, dealerships, automotive administration, or customer service environments preferred.

Physical Requirements:

• Ability to remain in a stationary position and work at a computer for extended periods.
• Ability to handle paperwork, filing, and document organization tasks routinely.
• Ability to communicate frequently in person and by phone.
• Ability to perform essential job duties with or without reasonable accommodation.

Reasonable accommodations may be made to enable persons with physical disabilities to perform the job.

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