Job Description

Job Duties

Some of the major duties you will perform include but are not limited to the following:

• Prepare and complete remittance reports for funds donated and/or collected by others. Review shift reports and count funds collected. Verify funds collected against shift reports, journal and receipt tapes, and a register of refunded and voided transactions. Verify and confirm sales of pre-numbered receipts, passes, and/or tickets on register journal tapes and POS records. Count and balance all monies for each shift report. Verify and remit funds using dual controls protocol. Investigate and proactively resolve routine or recurring discrepancies, and track overages, shortages, and errors.
• Create deposit tickets electronically through approved automated U.S. Treasury deposit systems (e.g., OTCnet). Verify that all deposits for sales and/or donations are accurate. Ensure all cash, check, credit card, and voucher sales are deposited in appropriate time frames and in the correct amount to the appropriate functional areas. Provide appropriate personnel with fee deposit records and reports (e.g., OTCnet cash deposit ticket, SF-215 Check Deposit Report and Credit Card Summary) for accounting and reconciliation.
• Collect appropriate fees at a park entrance station, visitor center, campground, fee cannister, AFMs, donation boxes, and/or other visitor contact station(s) in accordance with established accountability guidelines for handling government funds. Determine visitor eligibility for the sale of various interagency park passes.
• Operate an electronic cash register, computer, tablet, smart phone, or other POS system to conduct financial transactions. Perform opening and closing shift functions. Issue entrance receipts, tour tickets, permits, park passes, and/or federal recreation passes in accordance with established guidelines. Verify entrance receipts and various passes for validity dates and ownership. Process refunds or upgrades as needed according to established guidelines.
• Complete shift reports to verify money collected, accountable stock sold, and all machine transactions from the shift, using shift accountability, receipt tapes, and a register of refunded and voided transactions. Safeguard funds collected and accountable stock under the incumbent's control.
• Use automated reservation systems to process routine, simple payments, transactions, and reservations for campgrounds, tours, tickets, backcountry permits, Special Use Permits, etc. Explain rules and regulations to reservation holders and disseminate park information.
• Utilize fee program related technologies and equipment that include hardware, software, and peripheral devices such as hand-held devices, computers, POS equipment, tablets, mobile phones, scanning devices, AFMs, and reservation systems in accordance with established guidelines.
• Process routine backcountry/wilderness reservations, permits, and fees in accordance with clearly established guidelines.
• Conduct fee compliance checks for visitor registrations and payments at unstaffed fee collection locations such as campgrounds, park entrances, trails, and/or fee stations. Conduct fee compliance checks of campground users to ensure proper payment of fees.
• Inventory and/or restock fee program supplies and assist with placing orders and preparing requisition requests for equipment/supplies as needed.
• Fill out accountability records (e.g., excel spreadsheets) for fee collection transactions in accordance with well-established accountability record requirements.

Job Tags

Similar Jobs