Job Description

Silvercrest Senior Residences serve to fill a critical need for housing for low-income seniors. Residents pay only thirty percent of their income for housing, and the U.S. Department of Housing and Urban Development (HUD) pays the difference. These apartment-style communities range in size from 22 to 257 units. The units are equipped with a private kitchen and comfortable living quarters, which encourage independent living.

Job: Office Clerk I

Status: Full-Time

Salary Range : $21.00-$26.00 per hour

Location: San Francisco Silvercrest in San Francisco, CA.

Responsibilities:

JOB SUMMARY:

• Receives applications from prospective residents and explain eligibility requirements. Keeps application packets accurate and up to date. Prepares and maintains move-in and move-out inspection packets.
  • Process applications for occupancy in accordance to HUD and Fair Housing regulations.
  • Assist in performing income certification, re-certification, and verification functions.
  • Keeps office files, records, and reference materials in neat and accurate order. Maintains resident files in neat order in accordance with established filing systems.
  • Process requests for maintenance work orders from residents according to established maintenance policies.
  • Assist manager with maintaining annual calendar of events in the area of resident income certification and re-certification, resident activities, regular unit inspections, staff meetings, training requirements, and other activities related to office tasks.
  • Compose general correspondences, memos, etc. Proofreads copy for spelling, grammar, and layout, making appropriate changes.
  • Assist with keeping inventory of office supplies on hand to eliminate any need for emergency or last minute ordering or purchasing.
  • Provides records and reports as required by supervisor in an accurate and timely fashion.


• Assist as needed with managing tenants.


• Create, submit, follow-up with work order(s).
  • Comply with Silvercrest Operating Procedures Manual and Salvation Army policies.
  • Represents The Salvation Army in a positive and professional manner by maintaining positive relationships with Silvercrest residents, vendors and TSA staff.
  • Will be required to perform other duties as requested by Supervisor.


• Ability to speak Cantonese or Mandarin required.

Pursuant to the San Francisco Fair Change Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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